Returns, made easy
We design products to last, and we stand behind every one. If something is not quite right, we will make it right.
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Thirty Day Returns
If your Wonder product is not the right fit, you can return it within thirty days of delivery for a refund or exchange.
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Free Returns
We cover return shipping for eligible items, so you can send your product back without extra cost.
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Hassle Free Process
Our team keeps things simple, clear, and quick. No complicated forms or hidden steps.
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Refunds or Exchanges Available
Choose the solution that works best for you. Whether it is a refund or an exchange, we will handle it with care.
Policy Details
Eligibility
Items must be unused or lightly used, returned in their original packaging, and sent back within thirty days of delivery. This ensures we can process your return smoothly and sustainably.
How to start a return
For now, all returns are handled through our Contact Page. Reach out with your order details and reason for return, and our team will guide you through each step.
Refund timing
Once we receive and inspect your returned item, refunds are typically processed within five to ten business days. We will notify you when the refund is issued.
Exchanges
If you would prefer an exchange instead of a refund, let our team know during your return request. We will arrange the replacement and shipping details for you.
Exceptions
Gift cards, final sale items, and products that have been heavily used or damaged outside of normal wear are not eligible for return.
Finding the Right Fit
Our mission is to build tools you will keep for years. But if it is not the right fit, we will help you find the solution that is. Returns are handled with the same care and attention to detail as every product we create.
Our Promise to You
We stand behind every Wonder product. If you need to return or exchange, we will handle it quickly and thoughtfully. No stress. No hassle. Just the same care and attention that define everything we do.
Need Help with a Return
Our team is here to make the process simple and thoughtful. Reach out and we will guide you through every step.