Our Repair Promise

  • Expert Care

    Your product is repaired by trained specialists who understand every detail of Wonder craftsmanship.

  • Sustainable Approach

    We fix instead of sending to landfill. Repairs are part of our commitment to longevity and responsible design.

  • Transparent Process

    You will always know the timeline and any potential costs before we begin. No surprises.

  • Long Term Support

    We keep parts and service available well beyond the standard warranty so your Wonder can stay with you for years.

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Repair Process Details

How to start a repair request

For now, all repair requests are handled through our Contact Page. Select “Repair Request” or mention your issue in the message field, and our team will guide you through the next steps.

Typical repair timelines

Most repairs are completed within ten business days from the time we receive your product. We keep you updated at each stage so you always know what to expect.

Costs for out of warranty repairs

If your product is no longer under warranty, we provide a clear estimate before any work begins. You will never be charged without approval.

What is covered under warranty vs paid repairs

Warranty repairs cover manufacturing defects and performance issues. Accidental damage, misuse, or third party modifications are not covered, but we offer fair and transparent paid repair options.

Shipping instructions

Once your repair request is approved, we provide clear instructions for safe packaging and shipping to ensure your Wonder arrives securely for service.

Care That Matches the Craft

Every Wonder product is built to last. And when it needs attention, we make sure it is restored with the same precision and care it had on day one. Repair is not just service. It is a continuation of our commitment to thoughtful design and lasting quality.

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Behind the Repair

See how every Wonder product receives the same thoughtful attention during repair as it does during creation. From careful inspection to precise restoration, our process is built to protect the beauty and performance of your display.

Our Repair Philosophy

We believe in a world where technology is not disposable. Wonder products are made to travel with you, grow with you, and last for years. When they need care, our repair process is simple, sustainable, and centered around you.

Ready to Start a Repair

Our team is here to guide you through every step. Reach out to begin your repair request and we will take care of the rest.